Privacy Policy
At Himalayan Signature, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our travel and tourism services.
Information We Collect
When you make an inquiry, request a quotation, book a trip, or communicate with us, we may collect information such as:
Full name
Email address
Phone or WhatsApp number
Nationality
Passport or travel-document information when required for permits, flights, hotels, or other travel arrangements
Travel dates and preferences
Emergency contact details
Payment and billing information
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.
How We Use Your Information
Himalayan Signature may use your information to:
Respond to your inquiries and requests
Provide travel advice, itineraries, quotations, and customer support
Process and manage bookings and payments
Arrange trekking permits, flights, accommodation, transportation, guides, and other travel services
Communicate important information regarding your trip
Improve our website, products, and services
Send promotional information where you have provided appropriate consent
Prevent fraud, misuse, and unauthorized activities
Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and in ways consistent with this Privacy Policy.
Sharing Your Information
We may share necessary personal information with trusted third parties when it is required to provide our services. These may include:
Hotels and accommodation providers
Airlines and transportation companies
Trekking guides, porters, and local service providers
Government authorities and permit-issuing agencies
Payment processors and financial institutions
Insurance or emergency assistance providers
Technology, website, and communication service providers
We only share information that is reasonably necessary for the relevant service or legal requirement. We do not sell or rent your personal information to third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and provide a better user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where applicable, third-party services such as analytics, advertising, social media, or embedded content may also use cookies or similar technologies according to their own privacy policies.
Payment Information
Payments may be processed through third-party payment providers. Himalayan Signature may not directly store complete payment card details when payments are handled by an external payment provider.
Payment information may be subject to the privacy and security policies of the relevant payment service provider.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, comply with legal obligations, and enforce our agreements.
When personal information is no longer required, we may securely delete or anonymize it where reasonably practicable.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permitted
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request information about how your data is processed
To exercise any applicable privacy rights, you may contact Himalayan Signature using the contact details provided on our website.
Third-Party Websites
Our website may contain links to third-party websites, including airlines, hotels, payment providers, social media platforms, and other travel-related services.
Himalayan Signature is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
Children's Privacy
Our website and services are not intentionally designed to collect personal information from children without appropriate parental or guardian involvement. If we become aware that we have unintentionally collected personal information from a child where such collection is not permitted, we will take reasonable steps to remove it.
Changes to This Privacy Policy
Himalayan Signature may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact:
Himalayan Signature
Nepal
By using our website or providing your personal information to Himalayan Signature, you acknowledge that you have read and understood this Privacy Policy.